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Chapter 9 – Communication: The Tactics of PR September 22, 2008

Posted by sgdavis6439 in Reading Notes.
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  • Tactics are the actions that we devise and undertake to influence relationships with publics. Tactics allow for our true values and knowledge of a public’s values to be demonstrated, and make up the communication phase of the PR process.
  • Tactics are sometimes more easily identified as channels. Three main varieties of channels, including both the traditional and nontraditional, exist: special events, controlled media, and uncontrolled media.
  • Successful PR tactics have the following common qualities:
    • Part of a written, approved PR plan that incorporates the value-based mission
    • Target one public at a time
    • Based on research about the intended public’s values, interests, and preferred communication channels
    • Sends a clear message that targets a public’s values and interests while it strives to reach its objective
    • Is specific
    • Evaluated as they are performed and after they are executed
  • Communication begins when the tactic is executed. Six main factors are incorporated into execution:
    • Delegation
    • Deadlines
    • Quality Control
    • Communication within the team
    • Communication with clients and supervisors
    • Constant evaluation
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