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Chapter 13- Public Relations and Marketing September 2, 2008

Posted by sgdavis6439 in Reading Notes.
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  • Unlike marketing approaches of the past which focused solely on the use of mass media, new strategies look to establish relationships between a company and its consumers. Organizations are utilizing what is being called consumer-focused marketing, or a method that employs various media outlets to build relationships with individual consumers.

  • IMC is one of the most popular forms of consumer-focused marketing, and differs from mass marketing in five ways:
    • Focuses on individual consumers
    • Uses databases to target individual consumers rather than mass audiences
    • Sends a well-focused message to each consumer through a variety of approaches
    • Uses consumer-preferred media to send their marketing messages
    • Favors interactive media that constantly gather new information

  • While marketing, advertising, and public relations have their similarities, they differ in several ways. Where marketing focuses on a single public, and advertising purchases specific venues to promote, public relations handles several different publics and does not have to purchase anything for the purposes of promoting a product.

  • Marketing public relations exists to promote the products of an organization. It uses a combination of the principles of public relations and marketing to promote a particular product to a consumer public. It focuses on building relationships with consumers, with the intention of persuading them to ultimately purchase the product.

  • Integrated Marketing Communications Summarized
    • IMC is successful because it focuses on individual consumers in a variety of ways, and maintains one clear message for consumers throughout the process.
    • IMC campaigns usually begin with an audit that determines where an organization stands and make future recommendations. (List on p.420)
    • Following the audit, a number of strategies exist which organizations utilize in order to create the most effective campaign possible for their intended purposes. (List on p.422)
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